Incoming call / open chrome / search CRM
Tags: integrations
Jul 29, 2018 at 12:24am • 8 replies • 0 likes
shane-rhoden
Hey! My name is Shane! I've been needing help setting up my RingCentral desktop app (Mac) to open Chrome and then search my CRM for the number calling. Using the "execute commend" under settings in RingCentral desktop (Mac) I can get it to open Chrome using the following command:
open "/Applications/Google Chrome.app"
And I can successfully open my CRM (HubSpot) and search my contacts for the caller number using this command:
https://app.hubspot.com/contacts/4253985/contacts/list/view/all/?query=%P
But I cannot do both. What I need to do is combined these two commands into one, but I do not know how to do that. Can anyone help me? Thank you so much!
8 Answers
Hey Brandon! I have a question. I'm using the code you sent me. It is working, but I'm having a small error. When the call comes in, it opens two browser windows in Chrome for the one call. It did this before with my old code as well. Any idea how to fix this? Thank you so much!
0
Shane, this may help with some command line switches you can try: https://community.ringcentral.com/ringcentral/topics/open-specific-app-and-pass-it-a-url-on-incoming...
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