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Exception: In order to call this API endpoint, application needs to have [EditAccounts] permission

Tags: rest api

Jul 31, 2018 at 11:50am • 4 replies • 0 likes

nibu-eapen

I'm getting this error while trying to Update Call Recording Settings
Exception: In order to call this API endpoint, application needs to have [EditAccounts] permission

SDK HTTP Error at https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/call-recording  Response text: {    "errorCode" : "InsufficientPermissions",    "message" : "In order to call this API endpoint, application needs to have [EditAccounts] permission",    "errors" : [ {      "errorCode" : "CMN-401",      "message" : "In order to call this API endpoint, application needs to have [EditAccounts] permission",      "permissionName" : "EditAccounts"    } ],    "permissionName" : "EditAccounts"
  }

I don't see anything called "EditAccounts" what left is Glip, Internal Messages, Meetings

4 Answers

Anirban answered on Sep 14, 2020 at 4:07am

"Edit account" permission is advanced permission that you will not see in App creation. You need to contact Dev support team with your app's Client ID and they will add on behalf of you.

This is what Dev support team informed me when I had similar issue

Gary Weissenbacher answered on Sep 14, 2020 at 1:55am

So no progress on this for over two years. Why don't just show the EditAccounts permission during App creation like the rest, especially when it is needed in many cases?

nibu-eapen answered on Aug 7, 2018 at 8:50am

I'm super admin.

Phong Vu answered on Jul 31, 2018 at 2:02pm

I think you login with a standard user credentials and try to read call recording settings at the account level. Can you double check is the user has the admin role or try again with the main company log in credentials.

+ Phong

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