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Quick solution for me was making the filename shorter. I didn't have time to test it, so it was either the filename length or possibly a character used in the filename.

Hope this helps

We can add new IVR menus in IE but not in Chrome, because we are getting the following error:
"The information could not be saved.  Please try again later."  We use Chrome.

i cannot send it to you thru this site. i can reply with screen shot thru email only

I am getting this same error message and I get it frequently! doesn't matter what size document I'm faxing I get this message a lot! I went to the ring central web site and launched from there.

Hi Moulis. Could you provide a little more information so I can understand where you are receiving this error? Let me know what you are attempting to do, if you are using a RingCentral app or a website, and provide a screenshot so we can see the context.