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Can I use my Twilio number with Ringcentral?
Tags: phone
Dec 10, 2017 at 2:04pm   •   2 replies  •  0 likes
michael-arndt

I have a Twilio number which I'd like to use with Ringcentral for inbound/outbound calls but I'd like the SMS messaging to be handled by a different service. Is this possible with Ringcentral?

2 Answers
answered on Dec 12, 2017 at 6:25pm  
Found this answer in Google as we currently are looking for a VOIP solution but have a few Twilio numbers. I understand it can be ported over. Does RingCentral still allow the number to send and receive SMS?

 0
answered on Dec 10, 2017 at 3:58pm  
It turns out this is not something we can do. In order to use your Twilio number with RingCentral you would need to port it out of Twilio to RingCentral. In general, and in large part due to technical/FCC requirements, you can only use one phone number with one service provider's features.



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