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ringout chinese phone is not working
Tags: developer sandbox
Oct 18, 2018 at 1:51am   •   10 replies  •  0 likes
sean-s

I am in china so I want to use the API to implement the function like RingMe


curl --request POST \    --url 'https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/ringout' \    --header 'accept: application/json' \    --header 'authorization: Bearer U0pDMTFQMDFQQVMwMHxBQUFmMF90YXV6TFB5czAtbkhNNXJtNUt5LUpldmRyODJaMXBCWHctZE9HNC1mQUNVbXZfM2dxbXBfYkZSQVRWYWMxNF9QWWRPMEVYNEV2UTBjM2U1NkM0bG00bV8tVEhZVDNIczcycTVONm13NnpEY1prenJmalhMMHY5ZkV3S01HeFZVZDJsdE56bHpxUWdXeXlfV0dHaHZzT0dCZ3MwSVFZaEpCMDRVeHpBY3V4dDczdWotaTYxdFBzWGFlMUhhTUZwWWlvSjRrRDBSUFBUdHdFRzVRSW18T3FTSzFRfHhPcFMyTlRMOERuc0t4QzExdkFjRVF8QUE' \    --header 'content-type: application/json' \ 

--data '{"from":{"phoneNumber":"8613964212705"},"to":{"phoneNumber":"(800) 2327145"},"playPrompt":false,"country":{"id":"86"}}'


but my phone is not calling my phone number is 13964212705

10 Answers
answered on Oct 20, 2018 at 5:35pm  
,,WebRingOut  ,
Mac RingCentral Phone  ,     ? , 

 0
answered on Oct 20, 2018 at 9:28am  
But  I use API   it doesn't work.    like this
I donot know why?  please help me 

 0
answered on Oct 20, 2018 at 9:26am  
I use the official RingCentral App  like this, 
my phone work

 0
answered on Oct 20, 2018 at 9:19am  

I didn't receive your call

 0
answered on Oct 20, 2018 at 1:44am  
Can you call me  please?     Thanks very much

 0
answered on Oct 20, 2018 at 1:42am  
curl --request POST \    --url 'https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/ringout' \    --header 'accept: application/json' \    --header 'authorization: Bearer U0pDMTFQMDFQQVMwMHxBQUFmMF90YXV6TFB5czAtbkhNNXJtNUt5LUpldmRyODJaMXBCWHctZE9HNC1mQUNVbXZfM2dxbXBfYkZSQVRWYWMxNF9QWWRPMEVYNEV2UTBjM2U1NkM0OVc3MTdBTDAyZExIczcycTVONm13X0RDUHl1ajAtaWdNc2tJMnJELVVFbnJwbDRJcEd5YlNjb0lKRFhwTUI4dTllcXlNVkpfY2E0aEpCMDRVeHpBY29CanJlNi1BNmMtdFBzWGFlMUhhTUVfWEtXLXZ2VHpwZmhvVUxnNDdwcGZ8T3FTSzFRfG9ZaFdpZjZzVEhiRU5TSzNIZnduSmd8QUE' \    --header 'content-type: application/json' \ 
--data '{"from":{"phoneNumber":"1(408) 681-8999"},"to":{"phoneNumber":"01186013964212705"},"playPrompt":true}'  

API RingCentral phone

 0
answered on Oct 19, 2018 at 3:39am  
I just tested calling your number from RingCentral App.   0118613964212705 

It said: ,,0

Then I tried 01186013964212705 and it worked

So the correct number format is 011860 + your mobile phone number



 0
answered on Oct 18, 2018 at 6:44pm  
if  i use USA phone Number  it is working , but  Chinese Number  is not working    I do not know Why?      and   if  i use RingMe , Chinese Number  is working

 0
answered on Oct 18, 2018 at 6:42pm  
it is not working    I get RingOut call status  :"id":1425053324363432


"status":{
"callStatus":"Success"
"callerStatus":"Finished"
"calleeStatus":"NotEnoughFunds"



Make RingOut Call   like this 
--data '{"from":{"phoneNumber":"0118613964212705 "},"to":{"phoneNumber":"1(408) 681-8999"},"playPrompt":true}'

 0
answered on Oct 18, 2018 at 4:38am  
Two things for you to try:

1. Format your Chinese number as 0118613964212705 

2. switch from and to

Let me know how it goes.

 0



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