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I made a vieo conference call the other day and want to know where to find the recording? Thanks All!
Tags: ringcentral app
Nov 23, 2018 at 3:18pm   •   3 replies  •  0 likes
james-endo

How to find recorded video conference call. YES, I'm a noobie to Ring Central! Thanks.

3 Answers
answered on Jan 14, 2019 at 8:05am  
I've recently noticed that since early December 2018 my file when saved is no longer saving a final mp4 file as it was before but all the other downloaded files are there. Any reason for that?  

 0
answered on Nov 26, 2018 at 7:15am  
You can also verify where it was saved by going to your Settings -> Recording -> Store my recordings at: 

 0
answered on Nov 25, 2018 at 8:09am  
It should save the mp4 file to your local c: drive user profile, documents folder under "RingCentralMeetings". This would be the system that you started the recording from.

-David

 1



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