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ring central app help link goes to salesforce

Tags: log in

Jan 18, 2019 at 4:59am • 2 replies • 0 likes

michael-berkeley

When I click on Help (F1) in the ring central app it opens a web broswer to a salesforce link:

Does this happen to anyone else?

2 Answers

neil-joyer answered on Feb 4, 2019 at 7:54am

This is the first link I get when I search for "Glip Support" on google:
https://help.glip.com/hc/en-us

This gives me an SSL certificate error. And when I say continue anyway, then it takes me to the same referenced url (https://www.salesforce.com/products/community-cloud/overview/)

Jessica-Community_Moderator answered on Jan 18, 2019 at 9:12am

Hi Micheal,

This is a known issue that we're working on correcting! In the meantime, here is the correct link for Glip help: https://support.ringcentral.com/app.html

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

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