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Since the latest RingCentral Phone Desktop update, using Ctrl+C to copy text from a SMS conversation no longer works.

Tags: softphone, sms

Feb 5, 2019 at 10:00am • 2 replies • 0 likes

account12769

Since the latest RingCentral Phone Desktop update, the commonly-used keyboard shortcut Ctrl+C to copy text from a SMS conversation window no longer works.

Text in an SMS conversation can be highlighted, but the commonly-used keyboard shortcut Ctrl+C does nothing.

2 Answers

saadet.swift answered on Feb 6, 2019 at 10:06am

Hey all! I followed up with our Developers on this and it's a known issue that they are working towards getting fixed in our next release (11.0)

sdedola answered on Feb 5, 2019 at 10:03am

I heard about being damned by faint praise, but this is on a whole other level ;)

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