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False Missed Call Notification in RingCentral App

Tags: ringcentral app

Feb 13, 2019 at 12:58pm • 2 replies • 0 likes

benjamin-pina

Has this been fixed yet?

2 Answers

benjamin-pina answered on Feb 15, 2019 at 7:26am

I'm having a hard time believing you don't know the issue I'm talking about! Lol.

This is a very know issue. If there are multiple people in your organization that have phones that ring on incoming calls, and someone besides you answers a call, your Ringcentral app will have a notification (lots of notifications really quickly) that you have a missed call even though that call was legitimately answered (by someone else).

Jessica-Community_Moderator answered on Feb 14, 2019 at 3:41pm

Hi Benjamin,

Can you provide a little more background info to your question? Do you have a case number? Thanks!

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