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Calling credit report

Tags: billing

Feb 18, 2019 at 2:12pm • 1 replies • 0 likes

david-macdonald

Account type - Canada

Detailed description of problem:

Is there a way to track the calling credit consumption ? I have around 800$ a month of calling credit packages and I'd like to know where this comes from and how can I lower my bills.

The "usage info" section in my billing-ServicePlan page shows that I have 5,839 minutes of unlimited usage. On my bill I see the calling credit being automatically bought (which is fine).

Number of Users affected. 126

1 Answer

saadet.swift answered on Feb 19, 2019 at 12:34pm

Hey David, last I knew you could request a deeper dive into your account usage. I would suggest asking your Account Manager if that is still an option!

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