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No Alert on incoming call from cellphone with ringcentral app

Tags: phone, ringcentral app

May 7, 2019 at 4:08pm • 2 replies • 0 likes

paul-phouminh

2 Answers

paul-phouminh answered on May 7, 2019 at 4:48pm

I have an android. It was the same issue on my last phone. I have a business to run and this isn't making my customers any happy. The issue is when I am on my cellphone on a call,I will get a call coming in from my ring central phone but will not get an alert on a incoming call. With no incoming call alert causes me to have a missed call.

J.B. Ferguson answered on May 7, 2019 at 4:38pm

Can you be more specific? Are you saying that the RingCentral mobile app is not ringing? Which version are you using (iOS or Android)?

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