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Incoming calls dropping while in session. Like 15-20seconds after the call is picked up
Tags: phone
May 2, 2019 at 7:38am   •   1 replies  •  0 likes
john-pappas

Incoming calls dropping while in session. Like 15-20seconds after the call is picked up.

This happens since this morning, Outbound is perfectly fine, just the inbound calls that are having issues.

1 Answer
answered on May 9, 2019 at 7:50am  
Hi John, 

I would open a tech Support case so the team can complete some live troubleshooting with you :) 

Open support case online

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