Ring Central click to call is disabled after enabling 2 factor authentication on salesforce
Apr 29, 2019 at 4:47am • 1 replies • 0 likes
reetika
Can anyone please help with what could the issue be? Last time it got disabled cause of instance refresh
1 Answer
answered on May 9, 2019 at 2:26pm
Hi Reetika,
I reached out to some Salesforce team members, and they advised to
double check that their POD didn't move. Usually a POD can start with "NA62(two letters and two numbers usually) and they might just need to update the POD in the CTI URL ( steps are found in the admin guides)
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