Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Call Log says Fax Received but where is it in RingCentral?

Tags: fax

May 11, 2019 at 4:27am • 1 replies • 0 likes

endowment-group-scott

I am not using any app or cell phone (nor do I want to). I just want a fax that was to to me off of my RC portal.

Thank you.

1 Answer

J.B. Ferguson answered on May 11, 2019 at 7:08am

You want to go to My Extension in your RIngCentral portal. If you are NOT an administrator, the My Extension will be the default choice. Then click on Messages in the Main Menu and finally Inbox on the lower left menu. You received faxes will be located in that area. (See my attached screen shot)

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales