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Why is Customer Service added to the end of every caller ID entry?

Tags: caller id

May 28, 2019 at 12:00pm • 3 replies • 0 likes

Jason Skeltis

3 Answers

Jason Skeltis answered on May 29, 2019 at 12:15pm

Excellent, that worked! Thanks!

Jessica-Community_Moderator answered on May 29, 2019 at 12:40pm

You're welcome!

Jessica-Community_Moderator answered on Jul 29, 2020 at 9:16pm

Hi Jay,

With the new feature release you can customize your caller ID. If you have Queue Name selected, and your queue is named Customer Service, it'll populate :)

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