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Office Manager
Tags: fax
May 28, 2019 at 1:37pm   •   1 replies  •  0 likes
fax-external

We got a new computer, I don't know what the IT guy loaded but it looks totally different and we can not use this version at all. How do we compose a fax, scan the fax and send the fax? We are totally lost, we want the old version back.

1 Answer
answered on May 30, 2019 at 10:27am  
They probably installed the new RingCentral app.  Check the phone tab and you will see where you can send receive faxes-



The old app is still available and you can run both of them together too.



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