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Actual names in the Dashboard, instead of phone numbers...?

Tags: call handling

May 26, 2019 at 9:47am • 2 replies • 0 likes

greg-stevens

When I have a call set up with someone, I text them 10 minutes before I call them to let them know I'm calling from a number they may not recognize. This number gets added into Dashboard as a number, not as a name. I cannot edit the profile to change that to a name, so I'm stuck with having a huge list of numbers and have no idea who is who. I often end up texting a lot with some of the appointments and it's a pain not having their name...just their number...in the Dashboard. How can these numbers be changed to names? Sure hope there is a way...thanks!

2 Answers

saadet.swift answered on Jul 29, 2020 at 9:18pm

Hey Greg! Sorry for the delay. Our Product Team is actually working on this. I'm going to merge your thread into the Product Idea thread so you can receive updates as they come along :)

greg-stevens answered on May 27, 2019 at 3:34pm

Bueller? Is this thing on??

Just kidding, but I really would love to have an answer to this. It would be really weird if it wasn't possible, so perhaps it's a right issue? Would love to have some input... :)

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