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when forwarding GoogleVoice# to ringcentral#,call is still going to GV#voicemail.Can that be changed to go to ringcentral voicemail instead?

Tags: voicemail

Mar 19, 2019 at 2:40pm • 3 replies • 0 likes

veronica-alvarez

when forwarding GoogleVoice# to ringcentral#,call is still going to GV#voicemail.Can that be changed to go to ringcentral voicemail instead?

3 Answers

saadet.swift answered on Jun 20, 2019 at 6:49am

Hey Claudia, sounds like a configuration issue on the Google Voice side. Unfortunately we don't have control over 3rd party phone numbers that are being forwarded to our system. I'd talk to Google Voice about it :)

claudia-baturone answered on Jun 14, 2019 at 2:07pm

Hi. I'm having the same problem. I have a Google Voice number, to which I have linked the RingCentral number. However when I call the GV# it doesn't forward to RingCentral. How can this be solved? Thanks.

saadet.swift answered on Mar 21, 2019 at 6:17am

Hey Veronica, are you in the middle of the porting process? Could you provide more details about what's going on?

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