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open app but no dial pad, etc...

Tags: ringcentral app

Jun 15, 2019 at 10:07pm • 2 replies • 0 likes

dave-bradley

I am running ringcentral app on my windows 10. At some point, the app start spinning and spinning but nothing showed up. I uninstall it, download the app again, installed and the same issue. I reboot the machine and no luck. I am not connected to a network, I tried to turn off all norton features and still the same issues. The ring Central meetings is working fine. Any hints?

2 Answers

saadet.swift answered on Jul 29, 2020 at 9:19pm

Hey dave, you definitely need to be connected to a network (internet) and then I'd follow up with your IT department to see why your computer isn't able to open the app.

mark-bartoszek answered on Jun 17, 2019 at 6:35am

You need to sign in to use the app, and to sign in, you need to be connected to a network.

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