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Anyone having issues with sound?

Tags: phone

Jun 25, 2019 at 7:25am • 2 replies • 0 likes

francisca-sophie

A few team members in our queue are reporting issues even after restarting/quitting the desktop app

2 Answers

francisca-sophie answered on Jun 25, 2019 at 9:07am

Thanks for the tip. I will share with out IT team as well.

margaret-fuquea answered on Jun 25, 2019 at 9:06am

What kind of issues? Some of my users were reporting poor call quality. Inability to hear, dropping sound, crackling on line. We ended up having to up our bandwidth. We doubled it, as a matter of fact and all those problems went away.

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