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Faxes won't stay deleted in GLIP
Tags: fax
Jul 25, 2019 at 6:46am   •   1 replies  •  0 likes
michael-sigsworth

I have attempted to delete unread faxes, and every time I reopen my computer in the morning, they show up again. So I continually have 11 unread items showing, which then removes my ability to use the "red dot" as my indicator for new messages. Please help. Why won't these stay deleted?

1 Answer
answered on Jul 29, 2019 at 10:58am  
Hi Michael, 

Please open a case with support so they can do some in depth troubleshooting for you! We have not seen any other reports of this happening to others. 

Open support case online 

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