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Busy landline result into missing calls (US)

Tags: call handling

Jul 25, 2019 at 12:43pm • 1 replies • 0 likes

geo-hospice

So we have call forwarding setup during business hours

The sequence is

1. Landline Number (Cable service)

2. Business A cellphone #

3. Business B cellphone #

4. Business C cellphone #

Our problem is when the landline phone (1.) is in use, I'm assuming the next ring will go to Business A cell number, but it doesn't, we end up missing the call entirely. As a healthcare business, all calls are important to us. Please advise.

1 Answer

saadet.swift answered on Aug 8, 2019 at 7:24am

Hey Geo Hospice, could you share a screenshot of your settings?

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