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No sound from Airpod using MAC for RC

Tags: ringcentral app

Aug 20, 2019 at 2:08pm • 2 replies • 0 likes

mike-whillock

When I use my Air Pods and connect through Bluetooth to my MAC, I don't get any sound when I'm using the ring central desktop phone. People can hear me when I make a call, but I cannot hear them.

2 Answers

mike-whillock answered on Sep 13, 2019 at 1:05pm

Thanks, Jessica. Was this fixed? I'm having trouble again with it.

Jessica-Community_Moderator answered on Aug 23, 2019 at 8:28am

Hi Mike,

We do have some bluetooth limitations, but they should be getting fixed in the next app update. This happens with my own AirPods, and I delete the device from my bluetooth options, reconnect, and sometimes that helps.

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