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Hold Music

Tags: admin portal

Oct 17, 2019 at 1:16am • 1 replies • 0 likes

randy-m.

There is a list of available music on hold files within the web interface. I would like to be able to download all of them to create custom music and message on hold. Asking RC Support I was told that this was not possible.

However, this post: https://community.ringcentral.com/ringcentral/topics/hold-music-sg4jkrw3i48lm

Seems to prove otherwise. If anyone knows how to download the files, please tell me. I would appreciate it.

Thanks

1 Answer

saadet.swift answered on Jul 29, 2020 at 9:29pm

Hey Randy,

That particular thread is 3 years old. We do not offer the ability to download the list of default hold music we offer

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