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trying to setup meeting getting an error message - item could not be found

Tags: meetings

Oct 23, 2019 at 1:18pm • 2 replies • 0 likes

tom-f

I am able to setup a meeting but when attempt to send it to recipients

it shows a dialog box with the message " The item could not be found"

I end up having to copy the invite info and emailing separately and it won't show on

the calendar.

2 Answers

tom-f answered on Oct 25, 2019 at 12:30pm

I did some digging and found a solution that was pretty easy.
From the command prompt: outlook.exe /resetfolders

https://answers.microsoft.com/en-us/msoffice/forum/all/i-receive-the-item-could-not-be-found-when/58...

saadet.swift answered on Oct 25, 2019 at 9:15am

Hmmmm....that's really weird. I would suggest contacting our Tech Support Team and include a screen shot of the error message you're receiving. As well as, step-by-step instructions of what you're doing so that they can troubleshoot

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