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turn off emails for new text messages

Tags: sms and text messaging

Oct 31, 2019 at 6:30am • 3 replies • 0 likes

elizabeth-shirey

does anyone know how to turn off emails for every text message received? I tried under preferences but I'm still getting emails.

3 Answers

Anirban answered on Nov 26, 2020 at 12:52am

You need to select the user for whom you are turning off the notification under Notification tab:

Then you can un check the options you don't need.

Anna Romero answered on Nov 25, 2020 at 4:24pm

You have to log into your extension settings on your web browser on service.ringcentral.com. Then go to Notifications on the left, then UN-CHECK the box for Email (when receiving Text Messages). Then SAVE.

J.B. Ferguson answered on Oct 31, 2019 at 7:12am

Yes...go to your User extension and select Notifications (it's on the far right). Then select the Messaging Notifications drop down. You can edit both Messaging and Service notifications under the Notifications section.

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