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iOS 13 API changes could affect RingCentral Phone and RingCentral (glip) app

Tags: ringcentral app

Aug 6, 2019 at 1:27pm • 3 replies • 0 likes

greg-langham12

I suspect this change to iOS 13 could also adversely affect the RingCentral Phone and RingCentral (glip) apps on iOS.

https://www.macrumors.com/2019/08/06/ios-13-voip-background-access-changes/

3 Answers

emily-gore answered on Nov 8, 2019 at 11:52am

Hi there! I'm having an issue that I suspect is around iOS 13. I used to be able to call my native iPhone and my work phone at the same time without the call saying "Call Failed." I also have users getting kicked out of Active Calls. Do we have any further info on the iOS 13 piece?

Jessica-Community_Moderator answered on Aug 8, 2019 at 12:08pm

I got confirmation that RC apps will not be impacted by the changes in iOS 13 for VoIP.

bjsvec answered on Aug 6, 2019 at 3:58pm

I was thinking the same. It probably explains why calling in RIngCentral apps are not working on ios 13 beta currently. I know that RC devs are aware of this so I would hope it is resolved by the time 13 is released.

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