News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Is there a simple way to divert incoming calls to voicemail for team meetings?
Tags: phone, call handling
Nov 9, 2019 at 4:25am   •   1 replies  •  0 likes
josh-butten

Were a U.K. small business with 10 users, our main number rings within set working hours. We occasionally have a team meeting where everyone is involved and we cant answer the phone so would like to be able to engage the voicemail for our phone system and set a specific Pre-recorded message.

The meetings are ad-hoc and not always at the same time, so we cant resolve by diverting to answerphone at a specific time.


Is there some hardware, (a physical button?) that could be programmed to divert to an answer phone message when pressed and then restore the phone system to normal operating when pressed again?


background// we use ringcentral soft phones and headsets, no physical phones. Some users also use the App when theyre out and about.

1 Answer
answered on Nov 9, 2019 at 6:13am  
One possibility,
create a rule for where the main number goes to that sends to voicemail and plays the desired message. I believe you can skip the date/time and just turn the rule on and off as needed.  

 1



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us