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Getting "InsufficientPermissions" exception

Tags: rest api

Aug 18, 2019 at 4:14am • 2 replies • 1 likes

Viresh P

I am trying to call API /restapi/v1.0/account/accountId/extension/extensionId/fax for send fax.

But I am getting exception:

"errorCode": "InsufficientPermissions",  
"message": "In order to call this API endpoint, application needs to have [Faxes] permission"

2 Answers

Eric Mann answered on Aug 23, 2019 at 9:35am

This literally just happened to me with another application leveraging the [RingOut] permission. I'd mistakenly used an existing app in the sandbox that lacked that permission and saw the same error.

The fix is to:

Go into your account
Select the app you're trying to use
Click Settings in the list on the left-hand side
In the OAuth Settings towards the bottom, add the [Faxes] permission
Click Save

This worked to solve my immediate problem and might also help with yours.

Anirban answered on Aug 18, 2019 at 5:15am

This is a permission issue happens when you call an API of an application that doesn't have that specific permission.

Check the following:

You are calling API of right application.
make sure that application you are calling have [Faxes] permission

Anirban answered on Aug 18, 2019 at 4:29am

This is a permission issue happens when you call an API of an application that doesn't have that specific permission.

Check the following:

You are calling API of right application.
make sure that application you are calling have [Faxes] permission

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