Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

How to have the Operator (0) ring at a queue?

Tags: call queues

Nov 18, 2019 at 8:51am • 1 replies • 0 likes

malky-goldberg1

I would like to have my operator extension ring to 2 users in a specific order. so I set up a queue and set up the Operator to ring by the queue. It doesn't seem to work it just rings by a random user. Any idea how to fix this?

1 Answer

Jessica-Community_Moderator answered on Jul 29, 2020 at 9:32pm

Hey Malky,

Looks like our Tech Support team got you set up with this functionality! Let us know if we can help you further :)

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales