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Disable incoming faxes during holidays

Tags: fax

Nov 25, 2019 at 10:44am • 3 replies • 0 likes

eric12345678910111213

Many offices in our field turn off their fax machines over the holidays. I'd like to be able to do the same. Is there a way to temporarily disable incoming faxes for our account?

3 Answers

michel answered on Nov 25, 2019 at 11:09am

yes, if your fax line does not answer and does not take messages - it should not be received. Obviously test this first. If for some reason it does not work, then change the line type to voice-only, and take no messages. Again, probably after hours, configure and test. Let us know how it works out.

eric12345678910111213 answered on Nov 25, 2019 at 11:02am

To be clear, I want the faxes to not go through as "sent" for the sender, not just to stop our office from actually receiving faxes sent to us. Also, when I log in to the fax extension, it seems to still take me to the main line instead of just the dedicated fax number, and I don't want to disable people's ability to leave us a voice message during the holidays.

michel answered on Nov 25, 2019 at 10:57am

on your fax extension, just turn off the "take messages" option

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