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"Switch call to this device" feature for RingCentral App for PC not available

Tags: softphone

Dec 11, 2019 at 6:07am • 2 replies • 0 likes

jerico-andres1

When will switch device be available in RingCentral app for PC?

2 Answers

arthur-ng answered on Dec 11, 2019 at 10:32am

Hi Jerico,

We have this in our backlog but it is currently not prioritized yet. It will probably happening sometime in the later half of 2020.

Kristen Cable on Jan 25, 2021 at 1:15pm • 0 likes

Please get this feature soon. It is a major functionality that is hurting my users.

arthur-ng answered on Dec 11, 2019 at 10:21am

Hello Jerico,

I am Arthur the Product manager of the RC App desktop.

Thank you for your question - May I get more details from you, when you say switch device are you referring to switching a call from mobile to desktop?

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