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Auto-receptionist default omits actual company name, uses generic "my company"

Tags: admin portal

Feb 7, 2020 at 11:21am • 1 replies • 0 likes

brent-mohr

Auto-receptionist default company greeting says 'my company name' instead of our actual company name. What am I doing wrong? The correct name is set up in the company profile section

1 Answer

mike-reilly answered on Feb 7, 2020 at 12:11pm

Log in as an admin or super admin.

Go to the phone system (top left)
Group(s) ---- click on the group
Call Queue Details ---- Does this have your company name here? Try changing this information & click save.

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