5 digit dialing t o external auto attendant?
Feb 11, 2020 at 7:39am • 1 replies • 0 likes
john-stippell
We are in the process of moving to RingCentral for several of our users (new company subsidiary). We would like to be able to use 5 digit dialing to call users on old system. The old system has an auto attendant so we were hoping to be able to dial something like 2-1234 wher 2 would initiate the call to the old auto attendant and then pass the 1234 as the extension. Is this possible? Is there some other way to achieve this ?
1 Answer
answered on Feb 19, 2020 at 9:46am
Hi John,
Depending on what your old system was, RingCentral may have an integration that can help. I would recommend posting on our
Developer's Community for some help brainstorming.
As far as I know though, this is not a functionality that is currently available with RingCentral.
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