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I receive calls but then a heavy machinery sound plays over and after clicking 1 to answer the call and cannot connect or talk.
Tags: call handling
Mar 1, 2020 at 12:03pm   •   1 replies  •  0 likes
tanveer-zamani

I receive calls but then a heavy machinery sound plays over soon after clicking (1) to answer the call, and cannot connect or talk, as I can hear only that heavy noice, if they leave voice mail; only that sound is recorded. This is happening for the last 9 months. Receiving calls directly or through the app does not matter. Pls advice any one? Called weebly tech support 3 times. They cud not solve the problem yet.

1 Answer
answered on Mar 1, 2020 at 1:13pm  
We get these all the time.  They have to be spam calls.  They only call our toll-free numbers, so we get charged for them because they leave a long message of the noise.
We try to block the calls as much as possible, but it's very frustrating.

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