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Glip & Mojave 10.14 issues?

Tags: ringcentral app

Sep 16, 2019 at 12:30pm • 2 replies • 0 likes

trisha

Was recently forced to update to 10.14.6 (Mojave) and now Glip (desktop) refuses to load at all.....can anyone tell me if there is a fix for this? I tried uninstalling and re-installing, and even tried re-installing an older (saved .dmg) version that I know worked fine before the Mojave update. Or possibly there is some other setting in Mojave I need to activate first?

2 Answers

ben-butera answered on Mar 2, 2020 at 11:12am

I have the same issue. I just downloaded the Glip/RingCentral app for Mac, and each time it tries to load (after install), it crashes without any feedback from OSX. I'm running Mojave 10.14.6. I'm the RC admin for our business and we want to move from the RC Phone and Meetings clients into the newer app...but can't do it if it has this type of stability issues.

saadet.swift answered on Jul 29, 2020 at 9:26pm

Hey Trisha, I've shared this with our Product Team, who will be contacting you this week to learn more about what's going on. In the meantime, I would suggest using the web version of Glip

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