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Restrict Access to the Main Company Thread/Group Chat

Tags: admin portal

Mar 2, 2020 at 11:10am • 2 replies • 0 likes

nax-nacua

We are trying to add a user to our company's RingCentral system. This particular user is not an employee (a vendor/consultant) so he should not have access to our main company thread where all users on our RingCEntral account is being added automatically. Is there any way to do this?

2 Answers

nax-nacua answered on Mar 3, 2020 at 8:51am

Hi Jenn,

I'm logged as an admin but I don't see the option to remove a user on the main company thread. The only option I have when clicking the three dots under manage users is to add them as an admin. I understand that the company thread is created by RingCentral system by default and it has special permissions in terms of adding and removing users.

Jenn-Community_Moderator answered on Mar 3, 2020 at 6:56am

Hello Nax!

You can totally delete or disable the user which does not belong in your organization.

You need to log in as an administrator in your glip application.

Click the contacts on the lower left side panel of the application and look for the people who do not belong.

On the side, there should be 3 horizontal dots, there should be an option to delete.

Please let me know if you have further questions!

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