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Android Update 10 One UI 2 Upgrade - Plantronics Headset will not pick up call

Tags: hardware

Mar 18, 2020 at 1:59pm • 1 replies • 0 likes

rochelle-thompson

With the new update, my plantronics headset works fine with every other app, other than RingCentral. It acts like it's going to work, and then goes back to speaker or phone and will not accept the bluetooth or headset function now. - HELP

1 Answer

Mary-Community_Moderator answered on Mar 18, 2020 at 3:19pm

Hi Rochelle!

Please coordinate with our Technical Support Team so that they can further check on what's causing the issue.

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