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Attendees aren't able to access previously scheduled meeting.

Tags: meetings

Mar 24, 2020 at 12:20pm • 1 replies • 0 likes

julie-fogarty

Our video conference meetings take place in the U.S. More and more, if I schedule a call in advance, when the time comes to meet, I (as the host) can join the meeting, but the attendees can't. They see a screen that say, "Please wait for host to start the meeting". Those who chose to call in are having the same issue. If I send a fresh link in the moment, it works. What is happening?

1 Answer

Jessica-Community_Moderator answered on Mar 24, 2020 at 1:46pm

Hi Julie, there are some known issues with RC Meetings right now. To help our ops team fully troubleshoot these issues, can you create a case and send examples of when this is occurring?

You can see all known issues at status.ringcentral.com.

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