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Video Settings RingCentral Meetings Issue

Tags: meetings

Mar 27, 2020 at 11:01am • 2 replies • 0 likes

jason-broom

I'm unable to get my built-in webcam working during a meeting on my MacBook. When I go to Video Settings, the only option I have is FaceTime HD Camera. My Macbook webcam never turns on. I've been unable to find any insights within help, support forums or within system settings. I don't have this issue with Google Hangout, GoToMeeting, etc. Please advise.

2 Answers

Jenn-Community_Moderator answered on Mar 29, 2020 at 9:51am

Hello Jason!

I would suggest creating a case in our support site so our Technical Team will contact you at your most convenient time.

Thanks!

jason-broom answered on Mar 27, 2020 at 11:02am

I access RingCentral via a corporate account.

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