News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Deleting a fax before it's sent
Tags: fax
Apr 14, 2020 at 4:35pm   •   1 replies  •  0 likes
nationwide-legal-santa-ana

Today, I submitted a fax filing to a northern CA county superior court, within a few seconds I realized I didn't include a crucial document, the status of my fax still showed as "Submitted" , so I deleted it and resubmitted the complete/correct set of documents. After a couple of hours I received two notifications via email from RingCentral confirming that both my faxes were successful and sent, even though, my fax log only shows my 2nd fax (I deleted the 1st one)! So, just to make sure I understand this, the "Delete" feature doesn't retrieve or cancel a submitted fax, regardless of the status? I thought "Submitted" meant it hasn't been completed or sent yet and I could stop it. I understand when the status changes to "Sent" is when the task is completed!

1 Answer
answered on Apr 15, 2020 at 8:04am  
Hello!

Submitted status is already trying to send the fax specially if there's multiple pages. Once submitted, it can no longer be stopped.

 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us