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SMS not working with Google Extension

Tags: sms and text messaging

Jul 16, 2019 at 11:07am • 2 replies • 0 likes

bernie-torres

So the sms function stopped working for some reason through the google chrome extension below is a screenshot of the error it says it needs a valid phone number. ( I am the Admin)

I tried uninstalling and reinstalling the app rebooting the computer & uninstalling rebooting on my mobile device and I'm still getting the same error i've tried multiple phone numbers and still the same error.

so I don't understand why it's not working I tried using the chat service with ringcentral and they were not able to help me and was escalated to another department. Is there anybody out there

that can help!

2 Answers

guia-lampa answered on Apr 20, 2020 at 9:43am

Hi. Why RingCentral in google suddenly stopped sending text messages

Jessica-Community_Moderator answered on Jul 22, 2019 at 1:42pm

Hi Bernie,

I see that you opened a case with our tech support team, were they able to resolve the issue?

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