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Incoming Fax: PDF Document

Tags: fax

Jun 9, 2020 at 11:02pm • 1 replies • 0 likes

Dr Yan

Hello!

Is there a way to set for all of the incoming faxes in RingCentral as a searchable PDF document instead? Currently, it's just a regular PDF document. This option is extremely crucial!

1 Answer

michel answered on Jun 10, 2020 at 6:16am

RC does not provide this option yet. We require this as well, and have had to just built a conversion tool ourselves. Our tool that we ended up building runs on our server (web server) retrieves our faxes from RC using their API app connections, converts them to searchable PDFs, then saves them into our private messages archive and optionally emails them to recipients.

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