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Toggle in Mobile App to use Cell Carrier or Data/4G/5G as default.
Tags: phone
Jun 12, 2020 at 2:29pm   •   4 replies  •  0 likes
wayne-miller

Instead of having to Switch to Carrier while driving, could you do a toggle in settings to default to Carrier. I hate calls dropping while I am driving.

4 Answers
answered on Jul 17, 2020 at 1:09pm  
im using the RC APP vs 20.2.35.65587. Attaching screen shot of what I have found works the best and to use cellular minutes always. 

 0
answered on Jul 17, 2020 at 1:04pm  
I do not see in the app where to get to the outgoing calls.  what version app


 0
answered on Jul 17, 2020 at 12:57pm  
and if you want all incoming to be on cell. Toggle on the Mute Incoming Call. it then uses the cell minutes and not data.. VoIP is not there yet with mobile. I cant understand why RC is not making it easier to find settings. Honestly cell minutes should be the default. Most plans are unlimited mins but data overages can be huge!

 0
answered on Jun 12, 2020 at 2:42pm  
Hi Wayne! In the mobile app, there is a setting for this under Phone > Outgoing Calls > Direct dial data (choose Carrier minutes only).  Hope this helps you!

 0



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