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Updated Desktop app, failure to auto launch (vs Classic version)

Tags: ringcentral app

May 29, 2020 at 9:56am • 8 replies • 0 likes

darren-evans

With the new Desktop App, is there a way for it to auto launch? We updated the app from Classic, but the new Jupiter version does not auto launch. Thx.

8 Answers

darren-evans answered on Sep 1, 2020 at 12:53pm

@abi , any updates on this since May 29th? Thank you.

Daniel Irwin answered on Sep 1, 2020 at 12:41pm

Feature still missing for our users - new app, Version: 20.3.20.223 Web, 20.3.26.2317 Windows

beth-culpepper answered on Jul 7, 2020 at 11:06am

Checking on this again...this feature is needed and should have been something that was carried over from the classic phone app

beth-culpepper answered on Jun 18, 2020 at 5:57am

What is the status on this being addressed? Thank you.

abi answered on May 29, 2020 at 1:51pm

Thank you. I have confirmed that this is a known gap and will be addressed soon.

recording answered on Jul 29, 2020 at 9:49pm

Yes, this feature is missing. I had to put a shortcut in my startup folder. There's no option to autostart upon reboot or sign-in. Also, please include an option to start in the system tray instead of having the main window load upon startup. Thanks.

darren-evans answered on May 29, 2020 at 12:03pm

Application launch upon rebooting computer (like the classic version, or microsoft teams)

abi answered on May 29, 2020 at 9:59am

Can you elaborate on the expectation? What do you mean by auto-launch? When you boot the pc/mac or when you click any link that takes you to the RC App?

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