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What does "Something went wrong and we weren't able to schedule the meeting. Please try again later.

Tags: meetings

Jun 24, 2020 at 5:40am • 9 replies • 0 likes

linda-craig

Scheduling a meeting in Ring Central Desktop App....see error message above

9 Answers

Mary-Community_Moderator answered on Jun 24, 2020 at 12:21pm

Can you please click the Phone tab?

linda-craig answered on Jun 24, 2020 at 11:17am

yikes I found it....so sorry

linda-craig answered on Jun 24, 2020 at 11:16am

that's the issue I don't see the phone tab....is that a super adm function? If so, I am an admin, not a super
trying to determine if super admin can check. Really appreciate your help since I've been at this since yesterday at 9am

Mary-Community_Moderator answered on Jun 24, 2020 at 11:11am

Sorry about this, Linda. Can you please click the Gear icon on the bottom of your screen and click Phone. Make sure that under Default phone app for calling , "Use RingCentral (this app) is selected.

linda-craig answered on Jun 24, 2020 at 11:12am

and now that I reinstalled the desktop ring central app...I can no longer make calls and get this message. can anyone shed some light?

Mary-Community_Moderator answered on Jun 24, 2020 at 10:51am

Hi Linda,

Can you post a screenshot here of the error you're getting?

linda-craig answered on Jul 29, 2020 at 9:51pm

Here is what I see once I open the gear

linda-craig answered on Jun 24, 2020 at 10:55am

linda-craig answered on Jun 24, 2020 at 10:50am

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