Office 365 Outlook Plugin (web based) Not Working?
Tags: o365
Jun 22, 2020 at 9:39am • 6 replies • 0 likes
james-bradd
Our users are running into issues with the Office 365 plugin (the web based one, distributed through the "get add-in's" section in Office 365). We deploy this to all of our mac users as the installed plugin stopped working when Mojave was deployed. We can sign in just fine, make meeting choices but after hitting "Add RingCentral Meeting" it just spins and never transfers the invite in. This happens both from the Outlook client as well as outlook.office365.com
Is anyone else running into this? We're not seeing problems with the installed Outlook add-on, just the Office 365 store based plugin.
Thank you!
6 Answers
I know personally it broke after I updated my Ring Central Meetings application to newer version. This seems to have broken my ability to generate a new meeting in GLIP and the Outlook Add-in. GLIP crashes and the Outlook Add-in never adds the meeting details to the invite.
We opened a case and Ring came back and said they CAN reproduce the issue, filed a bug, but did not have an ETA for a fix.
We opened a case and Ring came back and said they CAN reproduce the issue, filed a bug, but did not have an ETA for a fix.
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