Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

SPAM/HACK VM CHARGES (Escalated Response Needed 7/1/20)

Tags: billing

Jul 1, 2020 at 4:22am • 1 replies • 0 likes

tracy1234

Chat contact made to resolve repeated spam/hack of voicemail service with no response. The email referred for xyz has not responded either. How can we have the repeated charges removed from the client's account and receive reassurance that this will not reoccur?

1 Answer

Mary-Community_Moderator answered on Jul 2, 2020 at 7:27am

HI Tracy,

I suggest for you to coordinate this with your Account Manager.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales