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RingCentral New Glip - Unable to answer incoming call while putting current call on hold

Tags: phone

Jul 14, 2020 at 12:50pm • 1 replies • 0 likes

ryan-kelly

Perhaps I am missing something here but I just noticed with the recent update of the RingCentral "R" / New Glip app when I am on a call and have a second incoming call I don't have the option to hold/answer and but have an option to end/answer. Is anyone else running into the same issue? Am I missing a setting or is this normal functionality? Help Please!

1 Answer

Mary-Community_Moderator answered on Jul 29, 2020 at 9:53pm

Hi Ryan,

Once you select Answer, it will automatically hold the first call.

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