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Automatic Pre-Dialed Prompt Responses
Tags: phone, ivr
Aug 6, 2020 at 1:02pm   •   1 replies  •  0 likes
Trevor Kurtz

Hello,


I was curious if it would be possible to enable the capability to include pauses and prompt responses into RC contacts to bypass auto-receptionists. iPhones can insert commas in contact numbers to do this. When trying to call a number with commas through the RC mobile app, it is not able to connect the call.


Any help is appreciated.

1 Answer
answered on Aug 6, 2020 at 1:24pm  

Hi Trevor,

This setup is not allowed with RingCentral but we highly appreciate your new idea. We will move your post to "Ideas category".

Thank you!


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